There are a few jobs at home which need to be done.
For example, I have some indoors work required. I went on the Internet and searched for good recommended traders to come round and give me an estimate of how much the work would cost. I contacted six companies and invited them to come round and quote. Three did not bother to reply. Two replied saying that they'll contact me soon for further information; and they did not. One promised to come round and fixed a time and date. Then did not turn up at all.
Another example. There's some heavy work to be done in the garden. I contacted several firms and asked them to come round. Some did not reply, others said they'll turn up and then did not. One came round. He looked at the site, took measurements, and stayed for an hour discussing what needs to be done. He took notes and said he'll e-mail me a quote within two days. He still has not.
What is the point of turning up and taking so many measurements and notes and then not even bother to quote? He was wasting his time and mine, not to mention his money spent in transport and perhaps doing something else more profitable.
All that these guys are doing is ensuring that people like me do NOT recommend them to someone else.
No wonder businesses over here fail within two or three years of starting.
And it's the same with big corporations too. I have been e-mailing to-and-fro with a large organisation for some time now. I have asked the same specific questions over and over again. They still have not sent a coherent reply. It's as if they're not reading the e-mail.
All this reminds me of MG.
MG worked for me in London when I managed a business team. He was older than me, a gentle giant of a man; softly spoken and always calm. Reliable and conscientious.
I used to ask him "please contact so and so" and ask for some information on a particular project we worked on. He always came through with the goods.
Once I overheard him say on the phone, "could you spell your name please so I get it right when I complain about your poor service!"
What a brilliant tactic. No wonder he got results.
God bless you MG wherever you are.